Central Holidays

Dear STI Customer Service Dept,

I just returned from 10 wonderful days in Egypt, thanks mostly to the excellent service provided by your representatives in Cairo, Luxor, Aswan, and Abu Simbel. I was very impressed with the professionalism, flexibility and competency of the staff that handled our airport arrival/departures and city transfers, especially in Cairo. Mr. Hassan Abdel Latif and the driver, Amru (sp?), were exceptional. Likewise, the tour guides were very informative and tailored the tours to fit our interests.

I would be remiss if I do not mention the exceptional quality of the hotels in Cairo, the excellent service of Egypt Air, and the charming cruise, MS Mojito. Really, a well managed travel program.

I will be very happy to recommend your tour company to anyone traveling to Egypt and hope myself to engage your services whenever I return to this amazing country.
Thanks again for making this trip a memorable experience for us.

Nelly Sanjuan
17 Aug 2009

My friend and I have recently returned from a wonderful trip to Egypt. There were several tour guides, drivers, and transfer guides who were responsible for our very smooth trip in a country very far from our home. As we travelled around Egypt and to Jordan the help provided was essential. I was impressed with all of the assistance my friend and I received, and I would highly recommend StI Travel.

While I was very happy with all of the many representatives of Sti we encountered, I would like to make special mention of a couple of significant people. Hassan, who was courteous, efficient, and when we arrived in Cairo was always there to greet us with a warm smile and get us quickly through the check-in to our hotel or through the airport gates. Aly Hassan was our tour guide who met us in Aswan and remained with us for the duration of our Nile Cruise. Aly was professional, knowledgeable, and a friendly guide who us took through the many wonderful sights as we enjoyed our cruise. The drivers that both Hassan and Aly used were wonderful too.

Thank you to everyone involved in helping to make this a very memorable trip!

Jacqueline Owen
27 Jul 2009

My wife and I just returned from our trip to Cairo and the UAE.

I wanted to express our sincerest thanks to you and all the staff that helped plan our trip to Egypt. It was my wife\'s first visit and I really wanted it to be a good one.....IT WAS. (except for the heat...48c!)

For your information, a special note to tell you that your guide staff from airport meeting to departure both in Cairo and Luxor was superb. Ive traveled a lot and these guys went more than the extra mile....in fact we personally enjoyed each others company.

I will not hesitate to recommend you to our local travel club here in Sun City as well as on the various on-line travel forums.


31 May 2009
Dear STI, Hi. I just wanted you to know, my husband and I just returned from our 13 day Majestic Egypt Trip. It turned out wonderful. When we got to the airport in Cairo, Egypt we were met by Rafik who was just very warm, and personable and made you feel safe in a big city like Cairo. We were met with private drivers and mini vans everywhere (except in AbiSimbul). The two boats we were on were very nice..... especially the Kassir Ibrim on Lake Nassar. We had a fabulous time.....everything went off as expected and we just loved our 3 guides--Maja (in Cairo); Tamer (on the Nile River Crusie--The Mojito); and Mustavo on the Kassir Ibrim. We liked the boat itself better on the Kassir Ibrim. Our Suite on the Mojito had almost no windows, and the window would not open. Our AbiSimbul Suite on the Kassir Ibrim was absolutely gorgeous. That\'s it for now. If you need to use our comments to encourage your other guests, you are welcome. We felt very Safe with STI Travel and had a wonderful, wonderful trip. Patty&Max Kattner

08 Apr 2009

Dear Gary,

I would like to thank your organization, particularly Jane Masterson, for doing such a tremendous job with regards to our recent Egypt trip. With recent bombings and warden messages, university officials required that the trip itinerary be revised at the last minute. Entire days had to be rearranged on the itinerary and several students (and 1 trip leader) dropped out at the last minute, and I know these changes required a tremendous amount of time and energy, not to mention skill, in order to pull this off.
I\'m pretty sure Jane had to put aside her workload for a few days in order to accommodate our requests, and we are grateful she did all this so willingly. The level of customer service we received was superb, and she should be commended. Thanks for providing our group with such an amazing experience.

Margaret
23 Mar 2009

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