Global Operations Specialist
The Global Operations Specialists facilitate the tour selling process to all destinations in our portfolio, by providing support to the FIT and Group Divisions teams through securing confirmations of services, assisting with special requests and inquiries and distributing travel documents daily. Operations specialists correspond with global suppliers daily to obtain confirmations of services for complete travel itineraries, such as hotel accommodations, Transfers (transportation), Sightseeing tours, Car rentals, Airline reservations, Rail ticketing, etc. Among other responsibilities are Quality Control and detailed review of all aspects of trips’ operations to ensure integrity and accuracy of the information communicated to the suppliers and travelers. Operations’ Agents work in liaison with other departments such as: Accounting, Air Department and Sales daily.